We will help you enrich your figure life.

We recommend chatting for inquiries, as it allows for quick and detailed responses with image attachments, etc. However, if you have more detailed questions or concerns, we also accept phone calls.

All products are pre-painted and finished.

A deposit is a system that allows you to secure a reservation by paying a portion of the product price. Our store sets a deposit of half the product price.

[Important points to note when using a deposit]

・When the product is completed, please pay the remaining balance within the payment deadline specified by the production studio (usually about one week).

If the deadline is exceeded, the order will be discarded by the studio and the deposit will not be refunded.

・If you are unable to make prompt payment or are worried about making a reservation, we recommend that you pay in full.

[Special Handling] After pre-ordering with a deposit, we also accept pre-payment of the remaining balance before the release. If you wish to do so, please let us know via chat along with your order number.

[Shipping Fees]

1) Shipping costs are not included in the product price. Shipping costs are calculated based on the volumetric weight of the product. 2) For pre-order items, the product is not yet completed, so we cannot provide a shipping cost estimate at the time of reservation. We will contact you as soon as the actual shipping cost is confirmed. 3) Shipping method: - Regular products: EMS airmail / DHL - Large items/oversized items: EMS seamail 4) Estimated shipping costs:

• Products consisting of a simple base and character: Approximately 3,000 to 8,000 yen

• Products with a large base: tend to have a larger volumetric weight and higher shipping costs.

• Large statues with a volumetric weight of over 40kg: Shipping costs may be higher.

5) Products with large bases tend to have a larger volumetric weight. *The above values are for reference only.

We currently accept the following payment methods:

【Payment Methods】

• Bank Transfer (Transfer to the designated account after ordering)

• PayPal (5% fee)

• Revolut

• Alipay

【About Pre-order Items】 The production of pre-order garage kits works similarly to crowdfunding. The production studio procures raw materials based on the deposits received from customers and determines the optimal production quantity. If the number of reservations does not reach the minimum production quantity, production may be canceled. For this reason, pre-order items require advance payment via bank transfer.

[About quality]

We sometimes hear concerns about quality from first-time buyers of overseas products (mainly made in China). However, in reality, many of the licensed figures sold in Japan are also produced in China, and in many cases, they are manufactured in the same factories as the products we carry. In particular, in recent years, most figures based on overseas games are produced in China, and their high level of technology and consistent quality are highly regarded worldwide. China's figure manufacturing technology has improved dramatically, and the conventional perception that "overseas-made = inferior quality" is now outdated.

[Our quality guarantee]

We deal directly with production studios and offer only high-quality, genuine products to our customers.

1) When ordering multiple items

Even if you order multiple items at the same time, in most cases the release dates for each item will differ. Once the items arrive, we will ship them in the order of their release.

2) Shipping costs

Most of our products are shipped in large packages over 100cm, so shipping costs are calculated per item. Therefore, even if multiple items are shipped at the same time, the shipping cost will be the same as if they were shipped individually.

However, if it is possible to save on shipping costs by combining small items, we will automatically pack and ship them together. We will select the most cost-effective shipping method for you.

■ Shipping within Japan

Delivered by Sagawa Express

■ Overseas shipping

We will deliver your order via EMS (Express Mail Service) or DHL.

*We will select the most suitable shipping method depending on the delivery area and product characteristics.

■ Characteristics of garage kits and statues

These products are generally limited editions that will not be resold, so prices tend to rise continuously over time after release.

■ How to obtain and price trends after release

[Pattern 1: When the production studio has stock]

- You may be able to purchase it at a price close to the reservation price.

- However, prices may be subject to gradual revision as stock decreases.

[Pattern 2: When the production studio does not have stock]

- Agents and distributors may have stock available

- Usually, the price is set at 1.2 to 2 times the reservation price.

- In some cases, popular items can be priced at more than three times the pre-order price.

■ Why we recommend making a reservation

We strongly recommend that you pre-order any products you are interested in:

✓ The cheapest and most reliable

✓ We guarantee authentic products

✓ Avoid the risk of price hikes after release

■ If you have any questions

Please feel free to contact us regarding availability or for more information on sold out items and we will do our best to assist you.

All products are available by reservation only, and production quantities are extremely limited. Pre-orders will end once they are sold out. While it may be possible to secure the actual product after release, popular products are often traded at prices two to three times, and sometimes even five times higher than the pre-order price. To ensure you receive the lowest price, we strongly recommend pre-ordering.

If you can't find what you're looking for, please don't hesitate to contact us and we'll look into it and add it to our inventory if it's available.

■ If you are looking for a specific product, please let us know the following information:

- Product images (can be sent via chat)

- Product URL, product name

- Other useful information

*Our promise:**

If you provide us with detailed information, we will check stock availability and availability. We will do our best to support you and meet your needs as much as possible.

**How to contact us:

** Please feel free to contact us using the chat function and provide the above information. Our expert staff will respond promptly.

*We are currently receiving a large number of inquiries, so it may take some time for us to respond. We apologize for the inconvenience, but we appreciate your understanding.