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1.Introduction

When customers use our shop, we may acquire personal information (information about individuals as defined in Article 2, Paragraph 1 of the Act on the Protection of Personal Information (hereinafter referred to as the "Personal Information Protection Act")) and other information about individual customers (hereinafter referred to as "Customer Information").

Our shop will comply with the Personal Information Protection Act, other related laws and regulations, guidelines, and this Privacy Policy when handling Customer Information.

2.Scope of Application

This Privacy Policy applies to all Customer Information acquired from customers when using our shop.

3.Customer Information We Acquire

Our shop acquires the following Customer Information:

a. Information entered by customers on our shop

b. Information provided by customers via email, mail, documents, telephone, etc.
c. Information automatically collected when customers use or browse our shop

Information acquired at the time of product purchase

  • Basic information such as customer's name and address

  • Contact information such as telephone number and email address

  • Payment information such as bank account details

  • Other information related to product purchases

Other information acquired when using our shop

  • Usage history information such as purchased products and payment status

  • Cookies, browser information, referrer URL, access log information

  • Other information related to the use of our shop

Information acquired when responding to surveys

  • Survey response content such as usage status and requests for our shop

  • Other information related to surveys

4.Purpose of Use

Our shop will use the Customer Information listed in Section 3 for the following purposes:

Providing services to customers

  • To confirm product purchases and process payments

  • To bill customers and confirm payments

  • To provide other services of our shop

Service improvement and new service development

  • To investigate and analyze usage status

  • To conduct surveys and send rewards for cooperation

  • To improve services and plan new services

  • To optimize (customize) for individual customers

  • To improve service quality

Notifications and inquiry responses

  • To communicate and provide information about services

  • To operate email distribution services

  • To send campaign information

  • To send prizes, etc.

  • To announce new products and new services

  • To notify important changes

  • To respond to customer inquiries

  • To provide other appropriate communications

Operational management

  • To confirm usage status and registration information

  • To confirm compliance with terms of use

  • To respond to violations of terms and resolve troubles

  • To ensure a safe usage environment and maintain quality

5. Management System

Our shop has established an appropriate management system to prevent loss, falsification, unauthorized access, etc. of Customer Information. When entrusting Customer Information to business contractors, we also provide appropriate supervision.

6. About the Use of Google Analytics and Cookies

Use of Google Analytics

Services related to our shop use Google Analytics to investigate and analyze the usage status and usage patterns by customers. Data collected through the use of Google Analytics is managed in accordance with Google's privacy policy. For details on Google Analytics and opt-out procedures, please check the "Google Analytics Terms of Service" and "How Google uses information from sites or apps that use our services."

About the use of cookies

Services related to our shop may use cookies and similar technologies for the purposes of improving convenience, analyzing statistical data, and delivering, displaying, and measuring the effectiveness of advertisements.

Cookies are text data stored on the device used by customers when they access services related to our shop.

Customers can restrict or refuse the acceptance of cookies at their own discretion through browser settings, etc., but if you make such a choice, you may not be able to use services related to our shop normally.

7.About Correction of Customer Information

If there are changes to the Customer Information registered by our shop (such as changes in address or financial institution name that would interfere with billing and payment), we may correct the Customer Information.

8. Customer Confirmation, Correction, and Disclosure Requests

Customers can perform the following actions:

Confirmation and correction of Customer Information

You can confirm and correct your registered information at any time.

Disclosure request for retained personal data

If a customer requests disclosure, we will disclose it without delay except in the following cases:

  • When disclosure may harm the rights and interests of the person or third parties

  • When disclosure would significantly hinder the execution of our shop's business

  • When disclosure would violate laws and regulations

Request for correction, etc. of retained personal data

If there is a request for correction, addition, deletion, suspension of use, or suspension of provision to third parties, we will confirm that it is an appropriate request by the customer or their representative, that legal requirements are met, and respond in accordance with laws and regulations. Due to technical constraints, we may not be able to directly meet your request.

9. Changes to Privacy Policy

This Privacy Policy may be changed as appropriate. Please check the latest Privacy Policy when using our services.

When making changes, we will notify or announce the changed content and effective date to customers. If customer consent is required by law, we will obtain consent through prescribed procedures (including cases where consent is deemed to have been given by continuing to use the service or after a certain period has elapsed).

Privacy Policy

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