Site Name
Aminyami
Address
Higashi-Sapporo 5-jo 4-chome 1, Shiroishi-ku, Sapporo, Hokkaido
Contact
※For inquiries about transactions and services, please use the Contact form for personal information protection and smooth guidance.
email address
Sales Manager
Ryunosuke Kirihata
Payment Timing for Product Price
Bank transfer: Please pay within 2 days from the order date.
Cash on delivery: Please pay upon receipt of the product.
Order Method
Order through the shopping cart form
Product Delivery Time
After order confirmation, domestic stock items will be shipped within 1 week. Released items on backorder will be shipped in approximately 1-2 months on average, and pre-order items will be shipped during the release period stated on the product page.
Payment Methods
Bank transfer, cash on delivery (available only for domestic stock items and balance payment after backorder, etc.)
Important Matters Regarding Return Policy
【Cases Where Returns and Exchanges Are Possible】
At our shop, to ensure customers can purchase products with peace of mind, we will accept returns and exchanges only in the following cases:
・When the delivered product differs from the ordered content If the above applies, please contact us within 3 days of product arrival with a video or image. We will provide separate guidance on the return/exchange procedure.
【Cases Where Returns and Exchanges Are Not Possible】
We cannot accept cancellations, returns, or exchanges due to customer convenience, so please understand this in advance. Also, we cannot accept returns or exchanges in the following cases:
・When 3 or more days have passed since product arrival
・Products with processing or damage by the customer
・Products that have been used even once
・Products with damaged packaging (shrink wrap, packaging vinyl, outer box, etc.)